Welcome to MyVenueBook ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- City and State
- Event Details
- Wedding Date
- Guest Count
Vendor Information
If you register as a vendor (Venue Owner, Makeup Artist, Decorator, Photographer, etc.), we may collect:
- Business Name
- Contact Information
- Business Address
- Bank Account Details (where applicable)
- PAN/GST Details (if applicable)
- Portfolio Images and Videos
Technical Information
- IP Address
- Browser Information
- Device Information
- Cookies
- Website Usage Data
2. How We Use Your Information
Your information may be used to:
- Process inquiries and bookings.
- Connect customers with vendors.
- Verify vendor profiles.
- Improve our platform and services.
- Provide customer support.
- Send booking updates and important notifications.
- Prevent fraud and misuse.
- Comply with legal obligations.
3. Information Sharing
We may share information:
- With the vendor selected by you to fulfill your booking.
- With payment service providers where necessary.
- With legal authorities if required by law.
- With trusted service providers assisting in platform operations.
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or storage is completely secure.
5. Cookies
We may use cookies and similar technologies to:
- Improve user experience.
- Remember preferences.
- Analyze website traffic.
- Enhance website performance.
You may disable cookies through your browser settings, although some features may not function properly.
6. Vendor Responsibility
Vendors receiving customer information through MyVenueBook may use it only for the purpose of providing the requested service. They must not share, sell, or misuse customer data.
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Delete your account or data.
- Withdraw consent where applicable.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised effective date.
11. Contact Us
For privacy-related questions or requests, please contact us using the details on our Contact page.